Finding Common Ground to Achieve Uncommon Results

No matter what race, gender, or other sociocultural group we are born into, we all have one thing in common: our humanity. From this common ground we can begin to establish and work toward common goals. This book is a frank discussion on the leadership and interpersonal relationship problems within fire departments, but can be used by anyone working to unify a group. Real-life situations are presented in order to provide the readers with some proven methods to resolve leadership, motivational, racial, and gender diversity problems. The techniques presented will serve the organization’s goals as well as the needs of the individual members. The idea is that when both the organization’s goals and the individual’s needs are met, productivity is increased.

In This Book Readers Will:
• Recognize the importance of effective human relations in achieving the organization’s goals • Be able to identify the elements of effective leadership • Learn no-fault solutions to diversity issues • Have an understanding of the human endowments and the important role these endowments play in achieving successful results • Construct personal and organizational mission statements that will serve as the basis for proactively meeting both personal and professional objectives • Discover that if the organization does not empower its members then it is entrapping them

Personal Empowerment is Ideally Suited for: training officers, instructors, human resource professionals, managers, mediators and facilitators, or anyone desiring to improve personal effectiveness!

Table of Contents
Chapter 1. Let The Healing Begin Chapter 2. Personal Agenda: Now More Than Ever Chapter 3. The Human Endowments Chapter 4. Empowerment Vs. Entrapment Chapter 5. Tragedy of the Age Chapter 6. Interpersonal Communications Chapter 7. Ten 7-Ton Elephants Standing In a Row Chapter 8. Human Behavior Chapter 9. Conflict Resolution Chapter 10. Communications Model Chapter 11. Behavior/Attitude/Value Model Chapter 12. Winners Vs. Losers Chapter 13. Effective Leadership Chapter 14. The Million-Man March Chapter 15. Conclusion Appendix A—Personal Motivational Workbook

About the Authors

Bennie L. Crane is a field instructor with the University of Illinois Fire Service Institute. A popular speaker and certified facilitator, Crane began his fire service career with the Chicago Fire Department in 1961 and retired as district chief in 1995.

Dr. Julian Williams is an instructor at Nassau Community College in Garden City, NY. He has a Ph.D. and Ed.M. from Columbia University, as well as an M.A. from Clark Atlanta University and a B.A. from Morehouse College. In addition to teaching, Williams has served as a facilitator and consultant, and has been active in several community service projects.

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161 Pages/Softcover/2002
0-87814-842-6